Emagia is committed to delivering rapid and sustainable value to its customers. Towards this, they adopt a world-class methodology that helps companies significantly improve receivables performance. Emagia ensures maximum customer satisfaction, global adoption and quantifiable business value with the following activities:
O2C (Order-to-Cash) Value Assessment
This initial activity identifies key opportunities for working capital improvements and develops a firm business case for utilizing Emagia software.
Rapid Emagia Solution Deployment
Their professional services team has deep domain expertise in integration to back-end ERP systems, cash flow processes and end-to-end project management. Their implementation methodology is highly scalable and has a proven track record of success with global customers.
Ongoing Training and Education
Emagia offers substantial training, both during implementation and post go-live. Training is comprehensive and includes in-person classes, labs as well as self-paced web-based training.
World Class Customer Support
To ensure maximum adoption and results, Emagia provides global support for end-users and technical staff. Service Level Agreements (SLAs) are developed to best service customer requirements.