Senior Credit Associate – Remote

9
Dec

Job Title
Senior Credit Associate
Internal Job Number
CONTR01541
Description
Carlile Transportation Systems Credit and Collections department has an immediate need for a Sr. Credit Associate. This position is a permanent/regular position. The selected candidate will need the ability to work from a home office as this is a Teleworker position.

The Sr. Credit Associate is responsible for managing escalated collection issues as well as processing a high volume of customer contacts in a fast-paced environment, collecting on past due receivables from Carlile customers with delinquent accounts, effectively addressing customer payment processes, and positively communicating with customers. This position is a telework position – working from incumbent’s home office.

Requirements
• Operate safely and in compliance with all established HSSE policies and procedures
• Maintain accurate and updated account records, initiate contact to resolve delinquency issues, and keep portfolio under targets
• Initiates collection action by contacting customer, collaborating with the sales team, and securing payments according to company policy
• Audits and reviews contract terms for sales, service, and credit against approved relationship check lists, and takes corrective action to resolve variances with team members
• Gather critical data and evaluate new customer applications for extending credit terms and limits based on credit worthiness
• Engage with third-party payors and customer payment portals to ensure timely payments
• Research, identify, and resolve root causes for invoice disputes
• Research and reconcile customer payment remittance posting issues to resolution
• Provide clear communication and record all dispute contact notes in the appropriate system
• Collaborate with Credit Manager on customer accounts, collection efforts, and outside collections/bankruptcies
• Other duties as assigned by immediate supervisor
Education Requirement
Required
Education Level
Associate’s Degree
Position Type
Permanent/Regular
Level
Experienced
Telecommuting
Allowed
Salary
Hourly
Relocation Costs
No Relocation
Display Company As
Carlile Transportation Systems
Address
2301 Taylor Way
Tacoma, Washington 98421
United States
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How to Apply
Online
Online Link
https://www.carlile.biz/about/career-job-openings/