9
Dec
December 9, 2020
in Job Listing
| Job Title | |
| Senior Credit Associate | |
| Internal Job Number | |
| CONTR01541 | |
| Description | |
| Carlile Transportation Systems Credit and Collections department has an immediate need for a Sr. Credit Associate. This position is a permanent/regular position. The selected candidate will need the ability to work from a home office as this is a Teleworker position.
The Sr. Credit Associate is responsible for managing escalated collection issues as well as processing a high volume of customer contacts in a fast-paced environment, collecting on past due receivables from Carlile customers with delinquent accounts, effectively addressing customer payment processes, and positively communicating with customers. This position is a telework position – working from incumbent’s home office. |
|
| Requirements | |
| • Operate safely and in compliance with all established HSSE policies and procedures • Maintain accurate and updated account records, initiate contact to resolve delinquency issues, and keep portfolio under targets • Initiates collection action by contacting customer, collaborating with the sales team, and securing payments according to company policy • Audits and reviews contract terms for sales, service, and credit against approved relationship check lists, and takes corrective action to resolve variances with team members • Gather critical data and evaluate new customer applications for extending credit terms and limits based on credit worthiness • Engage with third-party payors and customer payment portals to ensure timely payments • Research, identify, and resolve root causes for invoice disputes • Research and reconcile customer payment remittance posting issues to resolution • Provide clear communication and record all dispute contact notes in the appropriate system • Collaborate with Credit Manager on customer accounts, collection efforts, and outside collections/bankruptcies • Other duties as assigned by immediate supervisor |
|
| Education Requirement | |
| Required | |
| Education Level | |
| Associate’s Degree | |
| Position Type | |
| Permanent/Regular | |
| Level | |
| Experienced | |
| Telecommuting | |
| Allowed | |
| Salary | |
| Hourly | |
| Relocation Costs | |
| No Relocation | |
| Display Company As | |
| Carlile Transportation Systems | |
| Address | |
| 2301 Taylor Way Tacoma, Washington 98421 United States Map It |
|
| How to Apply | |
| Online | |
| Online Link | |
| https://www.carlile.biz/about/career-job-openings/ | |