Senior Credit Associate – Remote


Job Title
Senior Credit Associate
Internal Job Number
Carlile Transportation Systems Credit and Collections department has an immediate need for a Sr. Credit Associate. This position is a permanent/regular position. The selected candidate will need the ability to work from a home office as this is a Teleworker position.

The Sr. Credit Associate is responsible for managing escalated collection issues as well as processing a high volume of customer contacts in a fast-paced environment, collecting on past due receivables from Carlile customers with delinquent accounts, effectively addressing customer payment processes, and positively communicating with customers. This position is a telework position – working from incumbent’s home office.

• Operate safely and in compliance with all established HSSE policies and procedures
• Maintain accurate and updated account records, initiate contact to resolve delinquency issues, and keep portfolio under targets
• Initiates collection action by contacting customer, collaborating with the sales team, and securing payments according to company policy
• Audits and reviews contract terms for sales, service, and credit against approved relationship check lists, and takes corrective action to resolve variances with team members
• Gather critical data and evaluate new customer applications for extending credit terms and limits based on credit worthiness
• Engage with third-party payors and customer payment portals to ensure timely payments
• Research, identify, and resolve root causes for invoice disputes
• Research and reconcile customer payment remittance posting issues to resolution
• Provide clear communication and record all dispute contact notes in the appropriate system
• Collaborate with Credit Manager on customer accounts, collection efforts, and outside collections/bankruptcies
• Other duties as assigned by immediate supervisor
Education Requirement
Education Level
Associate’s Degree
Position Type
Relocation Costs
No Relocation
Display Company As
Carlile Transportation Systems
2301 Taylor Way
Tacoma, Washington 98421
United States
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How to Apply
Online Link