Why B2B Collections Matter
Thursday, 10/15/2026 from 12:00PM-1:00PM PT
Members – FREE / Non-Members – $25
Webinar Details
Join us for an exclusive webinar presented by our in-house Collections team management where they’ll share proven strategies and best practices for managing B2B collections effectively. In today’s business environment, maintaining healthy cash flow and strong client relationships is critical. Our experts will walk you through practical approaches to streamline collections, reduce outstanding balances, and handle challenging accounts with confidence—all while preserving positive business partnerships.
Date & Time
Date: October 15, 2026
Start Time: 12:00 PM
End Time: 1:00 PM
Location
Webinar (Zoom)
Sponsor
NACM Business Credit Services
NACM Heartland
Credit Management Association
Registration Fee
Members – FREE
Non-Members – $25
About the Speakers
Dan Mackes
Manager | NACM BCS Collections
Dan Mackes is an experienced Collections Manager with over 25 years in the industry. He has held senior leadership roles, including Sr. Manager/AVP at Wells Fargo Indirect Auto and Sr. Manager at SallieMae, where he oversaw collections and customer service operations. Dan specializes in first-party and third-party collections for both consumer and commercial debt, and offers expertise in optimizing credit applications and agreements to support legal remedies when necessary. A prior military professional, he brings discipline and strategic insight to every aspect of his work.
Claudia Barragan
Assistant Manager | NACM BCS Collections
Claudia Barragan has been with NACM BCS for 16 years, starting her career as a Collector and growing through Customer Care and Trade Groups before moving into leadership. She is currently the Assistant Manager for Collections, Customer Service, and Data at NACM BCS, as well as an Industry Trade Group Administrator. Claudia’s experience, dedication, and passion for supporting members make her a valued leader within the credit community.