Lunch & Learn: No More Excuses! How to Get Your Money
January 24, 2017 @ 12:00 PM - 1:30 PM
No More Excuses! How to Get Your Money
Speaker: Paul Krause, Collection Manager, NACM BCS
Join us for our next Lunch and Learn session. Our Lunch and Learns offer professional education and a boxed lunch for just $30 per attendee! It also offers the opportunity for additional networking within the credit profession. If you are not able to attend in-person, NACM is offering a teleconference option as well for $20 per attendee!
Session Outline: Contacting debtors by telephone is one of the most common methods employed by debt collectors. It can also be one of the most successful methods when done correctly. If you are uncomfortable making the call or don’t know the details of the situation, there is far less chance that the call will be productive. NACM’s Collection Manager Paul Krause will discuss how to be more productive, while, handling the “myriad” of excuses that come up every day!