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How to Handle Difficult Customers (Webinar)
November 7, 2019 @ 12:00 PM - 1:00 PM
How to Handle Difficult Customers
Speaker: Dee Schneider, Independent Electric Supply & Jennifer Blend, Graybar Electric
Dee and Jennifer will provide practical tips and strategies for diffusing angry/difficult customers and turning a challenging situation into a positive win/win for the customer and the credit department.
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Member Pricing: $30 Per Call-in line
Non-Member Pricing: $79 Per Call-in line