How to Handle Difficult Customers (Webinar)
November 7 @ 12:00 pm - 1:00 pm
How to Handle Difficult Customers
Speaker: Dee Schneider, Independent Electric Supply & Jennifer Blend, Graybar Electric
Dee and Jennifer will provide practical tips and strategies for diffusing angry/difficult customers and turning a challenging situation into a positive win/win for the customer and the credit department.
Member Pricing: $30 Per Call-in line
Non-Member Pricing: $79 Per Call-in line