
Goal Setting for the Credit Department & Defining Your Personal Value (Free Webinar)
February 6, 2020 @ 12:00 PM - 1:00 PM
Goal Setting for the Credit Department & Defining Your Personal Value(Free Webinar)
Speakers: Thea Dudley
GOAL SETTING FOR THE CREDIT DEPARTMENT AND DEFINING YOUR PERSONAL (CREDIT) VALUEDoes your yearly credit department goal setting statement consist of “Lose as little money as possible”? Do you know you to define you credit value – both personally and as a department? As the leader of a credit team a large part of your role and responsibility is coach, mentor, promote, cheerlead and be a shameless self-promotor of your department and team. It’s hard to do any of those if you don’t know what your departments goals are. As a credit manager and member of a credit team you should be able to define and articulate what you bring to the table.
If this has you saying “yeah, but how?” this webinar is for you. Gain knowledge, tip and techniques to put you on the right path:
1. Defining the department goals – where to start
2. Aligning the team
3. Setting the measurements
4. Treating the team as individuals
5. Defining YOUR value
Thea Dudley Bio 2019 V.3
With over 30 years of credit and collection management experience, Thea can show you how to leverage your credit and collections program to the financial benefit of your company. With expertise in the development of shared services processes and assessment of back office needs to improve efficiencies and building profit through credit, Thea’s communication and negotiation skills have made her a valuable partner for manufacturers, dealers, general contractors and subcontractors, throughout the construction industry.
Before rolling out her latest credit advice column in LBM Journal, Credit Q&A with Thea Dudley, she wrote the wildly popular Thea’s Mailbag for ProSales Magazine. She is a frequent speaker for industry organizations such as Insulation Contractors Association of America, Western States Roofing Expo, NICE, International Builders Show, International Roofing Expo, JLC Live! Remodelers, Guardian Building Products, NACM and National Women in Roofing.
Email Thea Dudley directly at thea@creditoverlord.com, visit the Pocket Protectors LLC website www.pocketprotectorsllc.com or connect with her on LinkedIn.
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