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NACM BCS Education & Events

Boss Mare Syndrome, the Madonna Theory and

the Future of AR Management

Tuesday, 2/17/2026 from 12:00PM-1:00PM PT

Free Webinar – Hosted by CFDD WAHIAK

Sponsored by Suppli

Webinar Details

Saddle up for a provocative ride through the psychology of leadership, the mythos of credit power, and the evolving dynamics of AR management. This session unpacks Boss Mare Syndrome and The Madonna Theory—two frameworks that challenge traditional management norms—and explores the changing landscaping of future AR strategy, team dynamics, and decision-making. Expect sharp insights, bold metaphors, and a fresh lens on what it means to lead with authority and empathy in credit and collections.

Speaker: Thea Dudley

with Special Guest: Megan Kroh

Register Now!

RSVP to Heidi@StarRentals.com or (253) 893-2609

About the Speaker

Thea Dudley

Author | Columnist | Speaker | Credit Overlord

Thea Dudley is a credit management veteran in the building materials and construction industry.  In her over three decades of work as a credit and collections officer, Thea Dudley has trekked across deserts to recover goods, taken FBI interrogation classes to learn negotiator’s “tells” and suffered through more lame reasons for extending credit then she can count.  She knows how to decide whose worthy of credit and how to go after those who abuse the privilege. 

Formerly Vice President of Financial Services at two major material distributors, she has trained hundreds of credit managers, sales reps, and presidents to use the credit department as business partner.

Webinar – CFDD

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