Credit & Collections Analyst (Bellevue, WA)

25
Nov

Credit & Collections Analyst
Reported: 11/19/2019

Company: Mutual Materials Company
Location: Bellevue, Washington
Position Type: Full-Time
Level: Experienced

POSITION SUMMARY
Mutual Materials is seeking a full-time Credit and Collections Analyst, who will be a member of our Corporate Accounting team and support Company-wide operations from our office in Bellevue, Washington. This Analyst is skilled in relationship management, is detail-oriented, and adept at identifying and resolving issues. The Credit and Collections Analyst will assist with development and administration of credit and collections programs and will collaborate on the investigation of credit risk in customers and suppliers. They provide support to the department manager in the design and implementation of processes to improve cash flow and reduce receivables, while simultaneously carrying out the day-to-day tasks associated with the position, and other projects as assigned.

KEY RESPONSIBILITIES
 Collaborate with Credit team on evaluation of customer credit to establish and monitor customer credit limits.
 Communicate timely with customers regarding delinquent payments.
 Reconcile customer disputes as they pertain to payment of outstanding amounts.
 Establish and maintain effective and cooperative working relationships with customers and with the sales department.
 Facilitate resolution of customer account issues.
 Manage delinquent customers — sending final demands, filing liens, or sending to 3rd party collections.
 Provide monthly reporting of DSO and Receivable aging status.
 Contribute to department meeting or exceeding Company collection metrics and DSO goals.

REQUIRED SKILLS
 5+ years Credit/Collections experience; Certification in Credit is required.
 Knowledge of Lien and Collection Laws, as well as billing and collections procedures.
 Strong attention to detail is essential.
 The qualified candidate will have a commitment to excellent customer service, be results-oriented and team-focused, in order to contribute on meeting department objectives.
 Excellent written and verbal communication abilities.
 Ability to prioritize and manage multiple responsibilities.
 Able to handle stressful situations and deal with conflict; negotiation skills are a must.
 Experience with Oracle a plus.
 Accounts Receivable knowledge/experience a plus.

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