Category - Jon’s Blog


June has a LOT to offer

An early summer view from Jon Flora, President & CEO It’s hard to believe 2018 is already almost half over. In the last couple of months, we’ve had the opportunity to spend time with many of our members in Hawaii and Washington. It was great seeing everyone.  We especially appreciate your suggestions on how we can better …


Some “Great” Ideas From Seattle’s Proposed Employee Head Tax

A few thoughts from Jon Flora, President & CEO It’s May. Longer days, more sun and Opening Day of Boating Season. It just doesn’t get much better in Seattle. Our Annual Seminar is next week, on Monday, May 7. There is still time to register for what will be a great afternoon of education, networking, …


Data. Oh, for the good old days.

A few thoughts from Jon Flora, President & CEO Many of us have had some exposure to the Equifax data breach. Now, news of Facebook’s alleged mishandling of customer data has caught the attention of the Federal Trade Commission, Congress and others. And just a few days ago, word came that Boeing had been hacked. Ties with …


A few thoughts from Jon Flora, President & CEO In recent weeks, our Washington members have received requests to contact state legislators about bills having a negative impact on NACM member companies and employees. YOU have made a difference. The Washington Legislature now has a Democratic majority in both the House and Senate. Governor Jay …


Women in the Credit and Collections Industry

A few thoughts from Jon Flora CEO, NACM Business Credit Services If you walk around our NACM BCS office, you will see some really cool framed photographs from the earlier days of our association. Two characteristics are notable from the 75 year-old black-and-white images: The people shown are mostly men. Well dressed in three-piece suits, …


The Secret of Getting Ahead

Welcome to 2018 A few thoughts from Jon Flora, President & CEO As we set 2017 adrift on an iceberg and welcome 2018, I turn to Mark Twain considered by some to be “the father of American literature.” His writings, now more than century old, remain as relevant today as when he wrote them. “The secret …


May the Holidays Inspire You…

A few thoughts from Jon Flora, President & CEO Many of you know that I live on an island near Seattle. We have 10,000 full time residents and among the population is some incredible musical talent. This past weekend, I had the pleasure of attending the Vashon Chorale & Orchestra Christmas Concert. A program of sacred …


On Change: A Message From Our CEO

Dear Members: We believe membership in NACM Business Credit Services is fundamentally about creating valuable, professional relationships. We’re always here to provide the services and products you need.  Even if you are physically located far from us, our members and customers come first. Over the last few months, you have seen the roll out of …


What do you think NACM should be doing?

A few thoughts from Jon Flora, President & CEO About 4 years ago, we surveyed our membership to find out what you wanted and needed from your professional association. At that time, many of you asked for online classes, additional seminars, and more focus on professional education versus social activities.  Since then, we have tried hard …


Time to Focus on Learning

A few thoughts from Jon Flora, President & CEO As autumn arrives, our focus falls on education. It’s something we’ve been trained to do since kindergarten. For NACM and our members, that means we’re hosting seminars, conferences and even short Lunch & Learn events. And, the way we host some of those is changing. To …

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