Accounts Receivables and Trade Specialist – Darigold, Seattle, WA


Accounts Receivables and Trade Specialist

The Accounts Receivables and Trade Specialist is a key member of the Accounting Shared Services team of Darigold.  This position will collect past due receivables on assigned Consumer Product customer accounts along with reviewing customer deductions for sufficient support aligned to company trade and non-trade spend policies interfacing with external customers and partnering with Sales, Customer Service, Marketing, Distribution, Warehousing, and Plant teams.

Essential Duties and Responsibilities (other duties may be assigned)

  • Ownership of the collection efforts on assigned accounts in compliance with company policies
  • Partner with Sales and Customer Service in support of collections and resolution regarding late payments and unresolved balances
  • Partner with internal business partners on troubleshooting customer invoicing issues
  • Review and process manual customer credit and debit memo adjustments
  • Research, resolve, and record customer deductions within the trade system following trade and non-trade company policies
  • Prepare and maintain supporting documentation for all deductions, claims and cash payments
  • Submit claims on customer portal for invalid deductions
  • Monitor invalid deductions, identify trends, and coordinate with Sales, Marketing and Customer Service to reduce excess or unexpected customer expenses
  • Help Sales review variances to customer specific budgets and help identify root cause
  • Prepare and distribute weekly and monthly reports
  • Identify and help implement process improvements
  • Help review and analyze daily sales orders, ordering trends and receivable balances for order release
  • Work directly with the Accounts Receivable and Trade Manager to evaluate customers who are at risk for payment delinquency
  • Develop expertise in accounts receivable, invoicing and trade spend systems and interfaces
  • Project work as assigned
  • Provide backup in the department as needed

Knowledge, Skills and Abilities


  • Creates an environment that encourages and rewards teamwork and collaboration, both internally and externally; seeks different points of view and perspectives
  • Methodical and effective problem solver, implements solutions to address root cause problems
  • Strong analytical and reconciliation skills; invests time and energy into learning
  • Ability to prioritize, independently manage workload and keep up with a dynamically changing company


  • Strong written, oral, and facilitation skills
  • Excellent listener and empathetic to individuals concern and direct necessary follow-up actions
  • Relates to others with candor, openness, and transparency building trust across multiple stakeholder groups and demonstrated ability to influence at all levels of the organization
  • Ability to share learning with others; conveys information in understandable terms at all levels of the organization
  • Tactful communication in resolving issues/discrepancies

Technical Capability

  • Competence and technical skills of Accounts Receivable, Collection, and Trade Spend integrated systems and processes
  • Ability to integrate and interpret disparate sources of data using a broad range of analytical data tools
  • Intermediate skills with Microsoft Excel, Word, and Outlook

Personal and Social Competence

  • High integrity, promoting trust in all actions
  • Creative and change-oriented; high degree of curiosity
  • Highly motivated and results driven
  • Self-starter; strong initiative
  • Excellent organizational skills
  • High degree of accuracy and attention to detail
  • High quality of work output
  • Ability to travel as business needs require

Education, Experience and Certifications

  • Bachelor of Science degree in business, finance, accounting, or equivalent education/experience related field is preferred
  • Minimum 2 years of experience in Accounts Receivables strongly preferred
  • Experience in the Consumer Product Group, Wholesale and/or Retail industries preferred
  • Trade system and trade management/deductions experience strongly preferred
  • Knowledge of Oracle 11i preferred, or other large ERP system


Our vision at Darigold is to Lead Dairy Forward – achieving that vision requires cultivating and supporting a team with varying backgrounds, experiences, and perspectives. We are committed to providing a workplace based on mutual respect where all employees feel included and can bring their best and authentic selves to work every day.

We are proud to be an Equal Opportunity Employer and Affirmative Action Employer. We welcome all qualified applicants without regard to race, color, national origin, sex, gender identity and expression, age, sexual orientation, veteran status, disability, marital status, creed, religion, genetic information or any other characteristic protected by federal, state, or local law.

As a condition of employment applicants offered a role will be required to successfully pass our pre-employment background screen, receive a negative drug screen result & confirm eligibility to work in the U.S. We participate in E-Verify – please follow the links for details, English / Spanish & view our Right to Work Statement, English / Spanish.

To apply, please contact:

Carrie Bratlie
Accounts Receivable & Trade Manager | 5601 6th Ave S. Suite 300 |Seattle, WA 98108

Office: 206.216.4283 | Cell 206.375.4095