Accounts Receivable Representative – Algona, WA


Job Title
  Accounts Receivable Representative
  We are searching for an Accounts Receivable Representative to be responsible for the Brick & Mortar East coast portfolios. This position is a vital part of the A-America financial team. Essential in supporting and achieving company cash flow, bad debt, and operating goals while protecting one of the company’s largest assets.

Essential Job Responsibilities.

• Processing credit applications by reviewing and assessing credit worthiness of customers through researching information as needed to make sound credit risk decisions and recommendations to the credit supervisor.
• Maintaining and reviewing assigned customer files regularly for accuracy, credit worthiness, proper documentation, and current resale exemption status.
• Engaging in customer collections efforts by contacting customers based on consistency and professionalism to obtain prompt payments, identifying, and reconciling disputes, and ascertaining any potential credit risk.
• Analyzing the root cause of discrepancies and concerns by due diligence and partnering with internal and external customers.
• Initiating and processing credit memos, invoices, statements, and adjustments to customer accounts within company policy and procedure guidelines.
• Monitoring and managing the release of customer orders routed to credit hold through assessing risk and credit worthiness.
• Processing customer payments, deposits, and documentation necessary for proper records retention and compliance.
• Reviewing aging of assigned accounts and informing management of delinquent accounts receivable, deductions, and significant customer issues.
• Developing and maintaining excellent customer service relationships with internal and external customers.
• Cross-train, assist, and backup other Accounts Receivable Representatives as needed.
• Assisting management with other duties or projects assigned.

Knowledge, Skills, Experience, Education and Abilities.

• Three years accounts receivable & collection experience in a business to business (B2B) environment.
• Knowledge of laws regulating trade credit and collection practices with strong ethical and confidentiality skills.
• Excellent customer service, problem solving, negotiation, accounting, and analytical abilities.
• Proficient with Microsoft Word, Excel, PowerPoint, Outlook, and ERP platform.
• Strong interpersonal skills, robust written and oral communications, with a positive and professional disposition.
• Self-directed ability to work independently as well as in collaborative team environments.
• High attention to detail with a passion for accuracy and resourcefulness.
• Ability to organize, prioritize, and demonstrate a willingness to accept new challenges.
• Ecommerce experience a plus.

About A-America Inc.

A-America, Inc. is one of the Northwest’s leading suppliers of residential wood furniture and is an import/wholesale distribution company servicing furniture retailers across the US and Canada. In business since the early 1970’s, the company was one of the pioneers of furniture importing from Asia to the US, with initial container shipments beginning in 1975. To this day, A-America maintains a national reputation as one of the premier providers of solid wood home furniture. Our Ecommerce division is rapidly growing and planning to increase its competitive edge in the marketplace.

The A-America Corporate Office and West Coast Distribution Center are located in Algona, WA. We are currently searching for entry level warehouse workers and are a second chance employer as well open to hiring veterans.

Benefits Include:

• Employer paid Medical/Dental/Vision coverage
• Employer paid Long Term Disability, AD&D, Life Insurance coverage
• Employer paid Employee Assistance Plan (EAP)
• Availability to optional life and critical care insurance plans
• Flexible Spending Accounts
• 401K with 3% company contribution and Profit-Sharing company contribution
• Paid Vacation, Sick Leave and Holidays
• Employee purchase plan at discounted pricing

Please send cover letter and resume. We are an Equal Opportunity Employer. Drug test and criminal background checks are required at the time of employment.

Education Requirement
Education Level
  High School Diploma
Position Type
  Full Time
  Entry Level
  Not Allowed
Relocation Costs
  No Relocation
Display Company As
  800 Milwaukee Ave N
Algona, WA 98001
United States
Map It
How to Apply
  Email Resume
Contact Name
  Cindy Hartzer