Recorded Webinars
We record the webinars we conduct to provide an archive for our members. View each recorded webinar post and use the links to view the video.
Solving the 5 Roadblocks of Credit Management – Dominic Biegel – 8-22-2023
Recording Documents: Solving the Five Roadblocks of Credit Management_Dominic Biegel_08222023_Slide Deck Speaker: Dominic Biegel Topic: Solving the Five Roadblocks of Credit Management Thank you for being part of NACM Business Credit Services!
The Future of the American Workforce – Trevor Stokes – 7-12-2023
Recording Documents: The Future of the American Workforce_Trevor Stokes_07122023_Slide Deck Speaker: Trevor Stokes Topic: The Future of the American Workforce Thank you for being part of NACM Business Credit Services!
Managing a Remote Staff – Pam Krank – 6-7-2023
Recording Speaker: Pam Krank Topic: Managing a Remote Staff Thank you for being part of NACM Business Credit Services!
Active Shooter Training & Preparedness – John McCarthy – 5-24-2023
Recording Speaker: John McCarthy Topic: Active Shooter Training & Preparetness Thank you for being part of NACM Business Credit Services!
Global Economic Outlook with Regional Highlights – Byron M. Shoulton – 4-12-2023
Recording Documents: Global Economic Outlook with Regional Highlights–Byron Shoulton_04122023_Slide Deck Speaker: Byron M. Shoulton Topic: Global Economic Outlook with Regional Highlights Thank you for being part of NACM Business Credit Services!
Time Management – John Boyens – 3-06-2023
Recording Documents: Sample Goal Sheet Speaker: John Boyens Topic: Time Management Thank you for being part of NACM Business Credit Services!
Personal Guarantees from A to Z – Mike King & Kevin Merritt – 2-08-2023
Recording Documents: Personal Guarantees from A to Z–Mike King & Kevin Merritt_02082023_Slide Deck Speakers: Mike King & Kevin Merritt, Gammage & Burnham, PLC Topic: Personal Guarantees from A to Z Thank you for being part of NACM Business Credit Services!
Economic Outlook for 2023 – Chris Kuehl – 1-10-2023
Recording Documents: Economic Outlook for 2023–Chris Kuehl_01102023_Slide Deck Speaker: Chris Kuehl, Armada Corporate Intelligence Topic: Economic Outlook for 2023 Thank you for being part of NACM Business Credit Services!
Neutralizing Stress & Anxiety Through Gratitude – David George Brooke – 11-9-2022
Recording Passcode: 6hPfbyj+ Speaker: David George Brooke – “That Gratitude Guy” Topic: Neutralizing Stress & Anxiety Through Gratitude David George Brooke – That Gratitude Guy, has been a speaker, coach, and best-selling author for over 25 years. He is a former Nordstrom store manager and [...]
Bankruptcy Basics – Candace Carlyon – 10-12-2022
Recording Passcode: rYzU#95s Document: Bankruptcy Basics-Candace Carlyon_10122022 Speaker: Candace Carlyon, Carlyon Cica, CHTD Topic: Bankruptcy Basics Thank you for being part of NACM Business Credit Services!
Accountability for Leaders: A Manager’s Guide to Making it Happen – Tracy Bullock – 8-3-2022
Recording Document: Accountability for Leaders-A Manager's Guide to Making it Happen-Tracy Bullock_08032022 Speaker: Tracy Bullock, Sandler Training Topic: Accountability for Leaders: A Manager's Guide to Making in Happen Understand what gets in the way of holding people accountable Learn some key strategies to be more [...]
Protections for Sellers Under the Uniform Commercial Code (UCC) – Mike King – 7-13-2022
Recording Speaker: Mike King, Gammage & Burnham PLC Topic: Protections for Sellers Under the Uniform Commercial Code (UCC) Thank you for being part of NACM Business Credit Services!
Processing the Credit Application: Getting it Right from the Start – Mary Hannon, Moderator – 6-23-2022
Recording Document: Processing the Credit Application-Mary Hannon_06232022 Speakers: Mary Hannon, Moderator; Jennifer Blend, CBA, Financial Manager; LuAnn Bertrand, CBA, Regional Credit Manager; Jim Reed, Partner Topic: Processing the Credit Application: Getting it Right from the the Start Thank you for being part of NACM [...]
Sales & Credit – Is the Bridge Broken? – Tracy Bullock – 5-4-2022
Recording Documents: Sales & Credit-Is the Bridge Broken-Tracy Bullock_05042022 Sales & Credit-Is the Bridge Broken-Tract Bullock-DISC Handout 3-21 Speaker: Tracy Bullock, Sandler Training Topic: Sales & Credit: Is the Bridge Broken? Thank you for being part of NACM Business Credit Services! [...]
Credit Card and Check Fraud – Michael Williams; Mark Tapia – 4-21-2022
Recording Speaker: Michael Williams, Vice President, United Tranzactions; Mark Tapia, Director of Business Development & Support, United TranzActions Topic: Credit Card and Check Fraud Thank you for being part of NACM Business Credit Services!
Credit Card Surcharging – Michael Williams; Matt Fluegge- 4-12-2022
Recording Documents: Credit Card Surcharging-Michael Williams&Matt Fluegge_04122022 Speaker: Michael Williams, Vice President, United Tranzactions; Matt Fluegge, National Account Executive, WorldPay Topic: Credit Card Surcharging Thank you for being part of NACM Business Credit Services!
Neal Fried – Alaska Economic Review – 3-16-2022
Alaska Economic Review - Speaker: Neal Fried Meeting Recording: Watch Here Document: No document provided
Credit Basics – 2-22-2022
Credit Basics -Panel Speakers: Nicholas Luzania, Credit Manager, Helena Agri-Enterprises, LLC Harminder Dhesi, CBA, Customer Financial Services Analyst, Jackson Family Wines Moderated by Rich Adams, CCE, CCP, CPC Recording: Watch Here Document: (no document provided)
The Great Resignation – Human Resources Key Trends in 2022 – 1-26-2022
-Speaker: Trevor Stokes, President, The Partnership for Workforce Innovation Recording: Watch Here Document: The Great Resignation-SWBCS_01252022
The Value of Being a Member of an Association (Panel)
-Panel Speakers: Gerry Gilbert, Flow International Corporation; Ginger Kaladas, Border States Supply Chains Solutions; Jason Mott, MFA Incorporated (Joe De Martini, CalPortland - Moderator) Recording: The Value of being a member of an association Document: (no document provided)
Credit Policy and Start-Ups with No Data
-Speaker: Pam Krank Recording: (unfortunately, this recording did not record properly) Document: Credit Policy Creation Selling to New Companies
Parenting Parents – “Open Another Bottle!”
Speaker: Paul Viren Recording: Watch Here Documents: Aging Parents Seminar VA Client Emergency Info Worksheet VA Estate Planning Questionnaire VA Passwords Form WA Physician Orders for Life Sustaining Treatment
Legal Issues with Credit Applications
-Speaker: Jim Reed Recording: Watch Here Documents: CMA SWBCS NACM Credit Application Seminar Jim Reed
Cannabis-Hemp Resources
-Speaker: Brian Devlin Recording: Watch Here Documents: NACM Powerpoint
The Sales & Credit Relationship – How to Better Communicate
– Speakers: Tracy Rosenbach and Melissa Kobus Recording: Watch Here Documents: Sales and Credit Relationship Sample Credit Acceptance Form
The Lone Ranger Credit Department: How to Survive and Thrive
– Speaker: Thea Dudley Recording: Watch here Document: Lone Ranger Credit Department
How AI Could Elevate Credit Teams to a More Strategic Position in the Office of the CEO
– Speaker: Bill Weiss Recording: Watch here Document: How AI Could Elevate Credit Teams to a More Strategic Position in the Office Here are the links to the High Radius Videos: Autonomous Receivables Autonomous Credit
The Uniform Commercial Code (UCC) Sellers Remedies and UCC-1 Filing Benefits Enforcement
– Speaker: Michael R. King Recording: Watch here Documents: Billion Dollar Blunder Buyer's Insolvency How Important can Three Little Letters and a Period Possibly Be Name That Debtor--Correctly! Purchase money security interests Reclamation Software Terminate in Haste The Million Dollar Typo The UCC's Expensive Space
Bankruptcy Laws for Business
– Speaker: Candace Carlyon Recording: Watch here Document: Business Bankruptcy-The Next Chapter_07-23-2020
Best Practices in Collection Techniques
– Speaker: Paul Krause Recording: Watch here Documents: Collections PowerPoint_06042020 Collection Excuses_06042020
Commercial Cannabis Issues & Pitfalls for Businesses and Lenders
– Speaker: Hilary Bricken Recording: Watch here Document: Commercial Cannabis Issues-Pitfalls_05052020
Managing a Credit Team
– Speaker: Nannette Bringard Recording: Watch here Document: Managing a Credit Team_04232020
Managing The Credit Function During An Emergency
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Ask an Expert Panel – Managing the Credit Function During an Emergency
– Speakers: Roger Benford, Corporate Credit Manager, Harnish Group Inc., Kent , WA Harnish is the Caterpillar representative for Washington and Alaska Carrie Bratlie, Market Credit Manager, Ferguson Enterprises. Seattle, WA Ferguson is the largest distributor in the U.S. of plumbing supplies and related products Gerry Gilbert, Direct [...]
Credit Basics Panel – Best Practices for the Credit Department
– Speakers: Ginger Kaladas, Border States, and Roger Reed Recording: Watch here Documents: Credit Basics - Best Practices for the Credit Dept_03052020 Employee Engagement Puzzle_03052020
Goal Setting for the Credit Department and Defining your Personal (Credit) Value
Speaker: Thea Dudley Recording: Watch here Document: Goal Setting for the Credit Dept & Defining Your Personal Credit Value_02062020
Credit Policy Defining Communicating Terms
Speaker: Richard Adams Recording: Watch here Documents: Credit Policy_01092020 Credit Policy Example_01092020