About Us

The Premier Source for Commercial Credit Solutions

NACM Business Credit Services, an affiliate of the National Association of Credit Management, was established in Seattle in 1899 as an association of business leaders designed to serve the commercial credit needs of the region’s pioneer business community.

Today, credit management is a key part of the business cycle. As the premier source for commercial credit solutions for the modern business world, NACM provides nearly 900 members in Western Washington, Alaska and Hawaii with the products and services they need to make informed credit decisions. Offerings include: domestic and international credit reporting products; advanced collection services; degree-based professional education and career certification; and top ranked industry-specific industry credit groups.


NACM BCS Board of Directors

PRESIDENT & CEO
Jon Flora
NACM Business Credit Services
– Seattle, WA –

CHAIR Carrie Bratlie
Accounts Receivable & Trade Manager
Darigold Inc.
– Seattle, WA –

Immediate Past CHAIR
Krystal Daugherty, CCE
Area Credit Manager
Ferguson | Wolseley Industrial Group
– La Porte, TX –

TREASURER
Cortney Foster
NACM Business Credit Services
– Seattle, WA –

EXECUTIVE ASSISTANT & SECRETARY TO THE BOARD
Naimo Mohamed 
– Seattle, WA –

Shawna Arneson 
Director Invoice to Cash
Avalara
– Seattle, WA –


Janice Lyons
Market Credit Manager
Ferguson Enterprises
– Honolulu, HI –

Erin Austin
Director of Finance
Premier Alaska Tours
– Anchorage, AK –

Jeff Borgens
Director, Operations & Finance
Aiphone Corporation
– Redmond, WA –

Cory Cumbia
Director of Credit
Heritage Family of Companies
– Seattle, WA –

Cheryl Embury
Accounts Receivable Manager
Saltchuck Companies, Shared Services
– Seattle, WA –

Dan Pharris
Attorney/Principal
Lasher Holzapfel Sperry & Ebberson
– Seattle, WA –

Michelle Porcelli , CBA
Credit & Collections Manager
Crowley Maritime
– Anchorage, AK –

Will Young
Senior Manager – Commercial Accounts Receivable
Smartsheet, Inc.
– Bellevue, WA –

Why NACM Business Credit Services?

An organization that has survived for more than a century is unusual.  There are a number of reasons for that longevity: fair pricing, close relationships with our members, and products and services that serve our customer needs.  Most of all, it’s our customer service.

Being a member of NACM Business Credit Services means you are part of a community of credit professionals that the association is here to serve.  When you call, there’s no menu of phone options to navigate or the pain of holding forever.  Your call will be answered by a real person with the knowledge to quickly help you.

Maybe it’s a little old-fashioned, but that’s the way we’ve done it for 114 years.  NACM Business Credit Services is here for you.

  • Our Mission Statement

NACM Business Credit Services offers a wide range of commercial credit and collections services, payment processing solutions, professional education, and more to enhance member profitability.  NACM Business Credit Services is an essential partner in providing a suite of products and services that enhance business insights and intelligence, fueling the success of each member and client.

Our Business Partners

We work with top companies in the field of business credit to enhance our services and provide the most accurate information fast and efficiently.

Credit & Financial Development Division

A CFDD Chapter is a group of credit professionals organized with a focus on education, networking and professional support for employees of member firms of the National Association of Credit Management. Membership enhances professional status while promoting attainment of educational goals, business contacts, networking opportunities and leadership development.

NACM CFDD Seattle 
NACM CFDD Tacoma
NACM CFDD National

About CFDD

  • Mission: The mission of the NACM Credit and Financial Development Division is to develop tomorrow’s business leaders through core offerings.

  • Vision: To be a leading provider of professional development opportunities through learning, coaching, networking and individual enrichment.

  • Benefits of Membership: Networking. CFDD and NACM engage our members in national and local educational and social events, providing a support system for credit and finance professionals. You will meet and get to know some of the most valuable resources in the industry: other credit people like you.

Become a Member

Why join NACM?  It’s simple.  As a commercial credit professional you need a variety of tools to handle your company’s credit needs.  In today’s credit world many choices are available to you.  Sometimes those options can seem overwhelming, and who knows if they’re any good?  As a member of NACM BCS, with just one phone call you’ll receive help from someone you can trust.

For nearly 1,000 other professionals in our region, the answer is easy: NACM Business Credit Services.  Join a community of like-minded professionals committed to making the credit profession stronger through education, access to the best credit products and services, and great career opportunities.

  • Membership is Affordable

The benefits you’ll receive are easily worth double the cost of annual dues.

We’re happy to tell you more about joining the NACM organization. Please click the link below, or give us a call at 206-728-6333 and ask to speak with Jan Minniti or Jaime Gibson.

Become a Member

Get in Touch With Us Now

Tell us what you need and we will respond to your query within 24 hours!