About Us

The Premier Source for Commercial Credit Solutions

NACM Business Credit Services, an affiliate of the National Association of Credit Management, was established in Seattle in 1899 as an association of business leaders designed to serve the commercial credit needs of the region’s pioneer business community.

Today, credit management is a key part of the business cycle. As the premier source for commercial credit solutions for the modern business world, NACM provides nearly 900 members in Western Washington, Alaska and Hawaii with the products and services they need to make informed credit decisions. Offerings include: domestic and international credit reporting products; advanced collection services; degree-based professional education and career certification; and top ranked industry-specific industry credit groups.

NACM BCS Board of Directors

CEO
Jon Flora
NACM Business Credit Services
– Seattle, WA –

PRESIDENT
Laura McMillan
NACM Business Credit Services
– Seattle, WA –

CHAIR
Michelle Porcelli
Manager of Credit & Collections
Crowley Fuels LLC
– Anchorage, AK –

TREASURER
Sonya Huntzinger
NACM Business Credit Services
– Seattle, WA –

SECRETARY
Erica Whitford
NACM Business Credit Services
– Seattle, WA –

Immediate Past CHAIR
Carrie Bratlie
Consultant
Two Degrees
– Seattle, WA –

Director of Billing & Collections
Cassie Sheehan
Carlile Transportation Systems
– Tacoma, WA –

Regional Manager, Credit
Chantelle Rottle
North Coast 
– Auburn, WA –

Credit Manager
Dan Zaback
Alaskan Copper Companies
– Kent, WA –

Attorney
Danial Pharris
Lasher Holzapfel Sperry & Ebberson
– Seattle, WA –

Director of Finance
Erin Austin
Premier Alaska Tours
– Anchorage, AK –

Credit Manager
Janice Lyons
Ferguson Enterprises
– Honolulu, HI –

General Counsel
Andrew Boorse, Esq.
Re-Bath
– Phoenix, AZ –

Vice President, Credit & Collections
Joshua Nolan
Willscot
– Phoenix, AZ –

Director of Credit
Steve Giboney
Silvaris Corporation
– Bellevue, WA –

Director of Credit
Alan Gray
Old Castle BuildingEnvelope
– Phoenix, AZ-

Our Mission Statement

Empowering business credit professionals by providing comprehensive credit insights through information, education, and services while advocating for responsible commercial credit practices.

Our Vision

Positioning business credit professionals as the foremost corporate asset driving sustained profitability.

Our Values

Accountability: Deliver on commitments and own our outcomes.
Collaboration: Work with our customers and partners to achieve shared success.
Transparency: Communicate openly and build trust.
Empowerment: Equip credit professionals to make informed decisions.
Continuous improvement: Committed to constant learning, adaptation and innovation.
Responsibility: Uphold ethical practices in every decision.
Professional growth: Encourage and support industry learning and advancement.

Our Business Partners

We work with top companies in the field of business credit to enhance our services and provide the most accurate information fast and efficiently.

Credit & Financial
Development Division

A CFDD Chapter is a group of credit professionals organized with a focus on education, networking and professional support for employees of member firms of the National Association of Credit Management. Membership enhances professional status while promoting attainment of educational goals, business contacts, networking opportunities and leadership development.

About CFDD

Become a Member

Why join NACM?  It’s simple.  As a commercial credit professional you need a variety of tools to handle your company’s credit needs.  In today’s credit world many choices are available to you.  Sometimes those options can seem overwhelming, and who knows if they’re any good?  As a member of NACM BCS, with just one phone call you’ll receive help from someone you can trust.

For nearly 1,000 other professionals in our region, the answer is easy: NACM Business Credit Services.  Join a community of like-minded professionals committed to making the credit profession stronger through education, access to the best credit products and services, and great career opportunities.

Membership is Affordable

The benefits you’ll receive are easily worth double the cost of annual dues.

We’re happy to tell you more about joining the NACM organization. Please click the link below, or give us a call at 206-728-6333 and ask to speak with Jan Minniti or Jaime Gibson.

Become a Member

Tell us what you need and we will respond to your query within 24 hours!

2201 SW 152nd St Burien, WA 98166

206-973-5096

800-423-5710

info@nacmbcs.org

M-F 8:00AM – 4:30PM